If you`re a Cell C customer, one of the things you need to keep a close eye on is your contract balance. This is the amount of money you owe or have left to spend on your contract, and it`s important to track it to avoid running into any unexpected charges or service disruptions. If you`re not sure how to check your Cell C contract balance, don`t worry! In this article, we`ll show you how to do it in a few easy steps.
Method 1: Using the Cell C Mobile App
The easiest way to check your Cell C contract balance is to use the official Cell C mobile app. Here`s how:
Step 1: Open the Cell C mobile app on your smartphone.
Step 2: Log in to your account using your Cell C login credentials.
Step 3: Once you`re logged in, you`ll see your contract balance displayed on the app`s home screen.
Step 4: You can also click on the “Balance” tab to view more detailed information about your contract balance, including your current plan, data usage, and any outstanding payments.
Method 2: Dialing a USSD Code
If you don`t have access to the Cell C mobile app, you can also check your contract balance by dialing a USSD code from your smartphone. Here`s how:
Step 1: Open the phone app on your smartphone.
Step 2: Dial *101# and press the call button.
Step 3: You will receive a message on your phone with your contract balance information, including your remaining airtime and data.
Method 3: Contacting Customer Service
If you`re still having trouble checking your Cell C contract balance, you can always contact Cell C customer service for assistance. Here`s how:
Step 1: Dial 135 from your Cell C phone or 084 135 from any other phone.
Step 2: Follow the prompts to speak with a customer service representative.
Step 3: Explain that you need help checking your contract balance, and they will be able to assist you.
In conclusion, checking your Cell C contract balance is a simple process that can be done using either the Cell C mobile app, a USSD code, or by contacting customer service. By keeping tabs on your contract balance, you can avoid any unexpected charges and ensure that you never run out of airtime or data when you need it most.